Rochester General Hospital Helps Improve Patient/Visitor Experience

(7/15/09)

Rochester General Hospital has installed 6 new Public Assistance Phones on its Portland Avenue Campus. It is the latest step designed to improve our patient/visitor experience.

The telephones are answered 24/7. Hospital staff will help with directions, security issues and other matters of concern.
 
The new telephones, which are clearly marked, have been placed at the busiest locations on campus:
 
  • Polisseni Pavilion Information Desk
  • Parnall Office Building adjacent to the Hospital
  • Old Main Lobby Information Desk
  • Patient Discharge
  • Surgical Waiting Area
  • General Medical Office Building, near the Carter Street Parking Garage


Media Contact

Marty Aarons, Public Relations
(585) 922-4573

 

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