Ambulatory PT/OT Provides One-On-One Care
When they come to one of three outpatient locations to receive expert therapy to help them recover from a wide variety of injuries and post-surgical conditions, RGHS patients enjoy personalized attention that gets them back on their feet quickly.
All three RGHS sites provide Physical Therapy and Sports Rehabilitation services that can help patients recover from a range of physical and sports-related injuries, and improve or regain physical function to return to their athletic, occupational and recreational activities. Additional services offered by certified specialists at specific locations include Occupational Therapy, specializing in problems that can impact the hands, including arthritis, tendinitis, nerve injuries and stroke; and Work Hardening, a rigorous multi-disciplinary program that simulates customized job tasks and physical demands to help patients return to their jobs after an accident or injury.
Regardless of the subspecialty called for, all RGHS physical medicine patients receive the benefits of care that is integrated with other clinical areas within the health system, including the Lipson Cancer Center and the Rochester General Orthopaedics team. And unlike other competitive programs in the region, each RGHS therapist is dedicated to providing close one-on-one attention to each patient for the duration of their appointment – with that commitment to personalized attention often cited by patients as making a big difference in their quality of care.
Josh, a patient at the RGHS Midtown Athletic Club location, cites the team’s individualized approach to therapy as a way of “building a relationship” that has aided his progress. “A lot of places I’ve been before, I’d see a physical therapist who was also seeing two or three other patients at the same time,” he says. “Here, when I have a half-hour appointment, I’ve got the therapist for the whole half-hour. It helps me focus – it really helps a lot.”
Another patient, Amanda, agrees. Prior to being seen by an RGHS physical therapist for a recurring shoulder injury, she had been a patient at another local PT facility. “It was a big assembly line,” she said of the previous provider. “You’d come in, do your exercises and go home, and instead of a real physical therapist you’d probably get an assistant. It wasn’t hands-on at all.”
“Here, you get to see a physical therapist every time,” she adds. “Everyone here has been so great, and it’s made a big difference.”
For more information about RGHS services in outpatient physical therapy, sports rehabilitation, occupational therapy and work hardening, visit www.rochestergeneral.org/pt
RGHS offers outpatient physical and occupational therapy at three greater Rochester locations. All offices offer ample free parking and flexible scheduling.
Midtown Athletic Club
(open to the public)
210 East Highland Drive
Linden Oaks Medical Campus
Services: PT and OT
10 Hagen Drive Suite #320
Services: PT and OT
1850 East Ridge Road in Irondequoit