MyCare - Patients: View your medical records securely online here.
Log in Learn More

Contact Us

Contact the Division of Urology

If you would like to arrange a consultation with one of our urologists, need to request an urgent appointment, or would like more information, please contact us at any time.

Contact Information
Rochester General Hospital
1425 Portland Ave.
Rochester, NY 14621

Phone Numbers

(585) 227-4000 - Drs. Louis Eichel, Paul DiMarco, Abraham Glazer, Gregory Oleyourryk, Frederick Tonetti, John Valvo
(585) 442-4940 - Dr. Philip Ashman
(585) 232-2980 - Drs. Melanie Butler, David Dever, Laurence Donahue
(585) 922-4719 - Drs. Ronald Rabinowitz, William Hulbert, Robert Mevorach, Jimena Cubillos
(585) 244-8110 - Dr. John Cannon
(585) 271-2602 - Dr. William Guthinger
(315) 359-2690 - Dr. Ralph Madeb

Contact Us Online

If you have a question about your patient bill, are looking for information about a specific health care service or program, want information about volunteering at Rochester General Hospital, or have a question about a job opportunity with us, use our online contact form to email us your question.

Maps & Directions
Please use the following maps and directions to easily find your way to a surgery or related appointment at Rochester General Hospital or Newark-Wayne Community Hospital:

Email a Patient
If you would like to send an email to a patient at Rochester General Hospital or Newark-Wayne Community Hospital, please click on one of the links below to submit your message which will be printed out and delivered by our volunteers. 

Just a reminder on the Privacy Act, acceptance of this email does not mean that the person to whom the email is addressed is actually a patient here. This email service is not private so please do not send any personal information. 

Medical Records

To request information on past medical records and tests, please print and sign the medical release authorization form, including your name and address, and mail it to the address on the form for faster service.

Patient Care Feedback
It is the goal of Rochester General Health System Surgical Services to provide high-quality care with compassion. We appreciate any comments, feedback or suggestions you may have for us regarding your surgery and care. You may send feedback securely using our online patient feedback form or contact our Patient Relations Coordinator at (585) 922-2050.