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Contact the Telemedicine Center 

If you would like to arrange a telehealth appointment or learn more about our telehealth services, please contact us at any time.

Contact Information
Telemedicine Center
Newark-Wayne Community Hospital
1200 Driving Park Avenue
Newark, NY 14513
Phone: (315) 359-2820

Contact Us Online
If you have a question about your patient bill, are looking for information about a specific health care service or program, want information about volunteering, or have a question about a job opportunity with us, please use our online contact form to email us your question.

Maps & Directions
Please use the following maps and directions to easily find your way to a surgery or related appointment at Rochester General Hospital or Newark-Wayne Community Hospital:

Newark-Wayne Community Hospital – Driving Directions
Rochester General Hospital – Driving Directions
Rochester General Hospital – Patient Discharge Map
Rochester General Hospital – Walking Map Inside the Hospital

Email a Patient
If you would like to email a patient at Rochester General Hospital or Newark-Wayne Community Hospital, please click on one of the links below to submit your message which will be printed out and delivered by our volunteers.

Just a reminder on the Privacy Act, acceptance of this email does not mean that the person to whom the email is addressed is actually a patient here. This email service is not private so please do not send any personal information.

Email a Rochester General Hospital Patient
Email a Newark Wayne Community Hospital Patient

Medical Records
To request information on past medical records and tests, please print and sign the medical release authorization form, including your name and address, and mail it to the address on the form for faster service.

Patient Care Feedback
It is the goal of Rochester General Health System Surgical Services to provide high-quality care with compassion. We appreciate any comments, feedback or suggestions you may have for us regarding your surgery and care. You may send feedback securely using our online patient feedback form or contact our Patient Relations Coordinator at (585) 922-2050.