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Billing and Insurance

Understanding your insurance coverage.

We understand that dealing with health insurance during a hospital stay can be a stressful process. Our goal is to ensure that you receive the most efficient service and are well informed about all aspects of your procedure, including your insurance plan coverage.

Insurances We Accept
We accept all major health insurances, including:

  • AARP
  • Aetna
  • Blue Cross Blue Shield
  • Blue Choice
  • Blue Choice Option
  • Blue Point
  • Child Health Plus
  • Cigna
  • Essence Healthcare
  • Family Health Plus
  • Fidelis Care of NY
  • GHI
  • Medicaid of NY
  • Medicare
  • Medicare Blue Choice
  • Medicare Railroad
  • Monroe Plan
  • MVP Select Care, Inc & MVP Option
  • PHCS
  • Pomco
  • Sidney Hillman
  • Tricare
  • United Healthcare
  • ValuMed
  • Veterans Administration
  • ViaHealth
  • Well Care
Following surgery, you can pay your bill online or through the Cashier’s Office located on the first floor of Rochester General Hospital. 
If you have any additional questions regarding billing or insurance, please contact us at (585) 922-1900 or toll-free at (866) 209-0949. We're available Monday - Friday: 9:00 am - 4:30 pm.