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Mental Health Emergency & Inpatient Services

Contact Information

Rochester General Hospital
1426 Portland Ave.
Rochester, NY 14621

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Crisis Intervention Unit: (585) 922-3728

Inpatient (G-1) Unit: (585) 922-4394

About the Crisis Intervention Unit

Rochester General Hospital's Crisis Intervention Unit, a 30-bed adult inpatient psychiatric unit located within the Emergency Department, helps reduce the immediate distress of persons in mental health crisis and provides a safe environment that prevents individuals from doing harm to themselves or others.

The Crisis Intervention Unit provides an emergency evaluation, crisis intervention and referral to the level of care the individual needs 24 hours per day, 7 days a week. Services are provided to children, adolescents, adults and the elderly. Our team consists of a psychiatrist and psychiatric assignment officers (PAOs), all highly-trained mental health professionals.

About the Inpatient (G-1) Unit

The Psychiatric Inpatient Unit provides medical and psychiatric services to adults (age 18 or older) that experience psychiatric symptoms and require hospitalization. We offer a multidisciplinary care team of psychiatrists, internists, registered nurses, physicians assistant, social workers, activities therapists, and mental health technicians working together to provide a safe and therapeutic environment.