Behavioral Health Network
Crisis Services
Crisis Services provides emergency mental health evaluation and consultation, crisis intervention and referral to patients in acute psychiatric distress. The system includes Rochester Mental Health Center walk-in services at 490 East Ridge Road, Genesee Mental Health Center and the Rochester General Hospital Emergency Department.
Crisis Services provides:
- Emergency mental health evaluation
- Consultation
- Crisis intervention
Referral
Crisis services are provided by Rochester Mental Health Center and Genesee Mental Health Center, and mental health consultation services and short term crisis assessments are provided by Rochester General Hospital's Emergency Department.
Crisis services at the Rochester Mental Health Center and Genesee Mental Health Center are provided Monday through Friday from 8:30 am to 5:00 pm.
Emergency services are available 24 hours in Rochester General Hospital's Emergency Department.
Services Provided
Crisis services provides:
- Emergency evaluation, crisis intervention, and referral.
- Mental health consultation to patients in the Rochester General Hospital Emergency Department.
- Crisis assessment following an emergency room visit or inpatient stay - Comprehensive Outpatient Psychiatric Services (COPS).
Our Team
Our acute care team consists of:
- Crisis Specialist
- Psychiatrist-On-Call
- Psychiatric Assignment Officers (PAOs)
Eligibility Requirements
Patients in acute psychiatric distress who require emergency evaluation are eligible to participate.
Information and Referrals
Doug Hurlbut, CSW, (585) 922-7781
Contact for Adult Services:
Jay Hong, CSW, (585) 922-2545
Contact for Children & Youth Services:
Eve Gotham, CSW, (585) 922-7257
Contact for RGH Psychiatric Emergency Services:
Ingrid Wander, CSW (585) 922-3728
