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Volunteer Positions/Roles

Patient and Family Centered Volunteer Positions/Roles 

The roles and positions for volunteers at Rochester General are highly focused on the care model and approach called Patient- and Family-Centered CareFocusing our volunteer resources on the needs of patients and families before those of Caregivers, we are committed to enhancing and supporting the care, services, and experience of patients and their families from the moment they enter the facility to well after they have left to go home.

Patient-Centered Volunteer Positions/Roles

Canine Visitation
Flower Delivery
Medical/Clinical (General Assistance) Volunteers
Patient Discharge ("Going Home" Wheelchair Assistance)
Patient/Family Library (Book Cart)

Family-Centered Volunteer Positions/Roles

CTICU Liaisons
Surgical Family Lounge Host/Hostesses

Patient- & Family-Centered Volunteer Positions/Roles

Cancer Center (Medical Oncology)
Compassionate Companions
ED Liaisons
Fall Prevention & Education Volunteers
Information Desks
Mended Hearts
Patient Representative/Advocates
Pediatrics Emergency Department Patient Companions
Pediatrics Reach Out and Read Program
Tuesday Afternoon Tea
Visitor Services

Click for a complete list and explanation of volunteer positions/roles above.

Time Commitments for Volunteers 



Adult Volunteers

3-4 hours weekly for a total minimum 50 hours in one year

College Students

3-4 hours weekly for a total minimum 50 hours in one semester

High School Students

3-4 hours weekly for a total minimum 40 hours in one semester

Students must be at least 14 years of age and completed the 8th grade

High School Summer Program

Attendance for Monday-Friday, 4 hours/day for three (3) week Summer Volunteer Internship

Shifts may vary depending on the type of volunteer position you choose.  We offer morning, afternoon, evening, and weekend placements.