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Financial Case Management

financialcasemanagementRochester General Health Systems is committed to assisting our patients experiencing a financial hardship. Our Financial Case Managers can screen you to determine eligibility for insurances or our financial assistance program. If you are eligible, we can assist you through the application process. RGHS Financial Case Managers are often able to assist patients over the phone, by mail or at your doctor’s appointment.

We may be able to assist with applications for Medicare, Medicaid, Family Health Plus, Child Health Plus, Social Security, NYS Unemployment, NYS Disability, Public Assistance, HEAP, Regional Primary Care Network and the Cancer Screening Partnership.   

If you feel we can be of assistance to you, please contact us for additional information:

Financial Case Manager Information Line
 (585) 922-1001
E-mail  Helpmeapply@rochestergeneral.org

*Languages spoken - English, Spanish and language line for others

Service Areas