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Pay Your RGHS Bill Online

(8/19/14) IMPORTANT NOTICE: We have been made aware of an issue on one non-patient care page of the rochestergeneral.org website.  That page was promptly removed. We are confident that no breach of private information, including protected health information or banking data has occurred. The security and privacy of all patient data is of the utmost importance to Rochester Regional Health System.

As an added convenience, you have the option of paying your medical bills online. Click on a link below to pay your bill online.

At this time, we are not able to accept online payments for the Behavioral Health Network, Independent Living for Seniors, or DeMay Living Center.

How To Pay Your Bill Online

Click on one of the links above and complete all the fields in the billing information section. Your account and/or guarantor number can be found on your medical bill. A verification receipt will be emailed to you upon completion of the transaction. If you choose not to enter an email address simply type N/A and your payment will be processed accordingly.

We accept the following forms of payment:

  • Visa
  • Mastercard
  • Discover
  • American Express

Select which method you prefer and enter the information requested. Please indicate your payment amount and click on the make payment icon.

With our new online payment system you have the ability to make payments any time of day and as often as you would like.

Are you interested or in need of financial assistance?

Our Financial Assistance program and payment plans are designed to assist patients who may be facing a challenge in meeting their healthcare financial obligations. RGHS patients with or without insurance may setup a manageable monthly payment plan. Learn more...

Questions about your hospital bill, online bill pay or insurance?

Contact us at (585) 922-1900 or toll-free at (866) 209-0949. We're available Monday - Friday: 8 am -5 pm.