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Maps & Directions

Rochester General Hospital

1425 Portland Avenue
Rochester, NY 14621
Phone: (585) 922-4000

Rochester General Hospital, the flagship of the Rochester General Health System, is a 528-bed tertiary-care facility serving the Greater Rochester NY. It is home to the fourth largest cardiac center in New York State and has been recognized as one of the nation’s 100 Top Cardiovascular Hospitals nine times. In addition, Rochester General Hospital ranks 1st in New York State for Major Cardiac Surgery (#3 in the nation) and Cardiac Care #3 in NYS for Overall Surgical Care and #3 in NYS for Overall Medical Care, according to the 2012 report from CareChex®, a division of The Delta Group. Rochester General provides a full range of patient care services and for the past 5-years has been named among the Top 100 Integrated Health Networks in the country by SDI, a leading nationwide analytics firm.

Click here for a detailed PDF of driving and parking instructions


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Driving Directions


VALET PARKING

The cost for Valet Parking is $7 a day. Discounts may be available. Please ask your attendant.

From the South (via I 390 North)

  • Take exit 15 to merge onto I-590 N toward Downtown/Rochester
  • Continue onto NY-590 N
  • Take exit 10A to merge onto NY-104 W
  • Take the exit toward Carter St/Hudson Ave
  • Merge onto New York 104 Srv Rd W
  • Turn left onto Carter St
  • Take the 2nd left onto Rochester General Hospital

From the West (via NYS Thruway/Toll Road)

SELF PARKING 

The cost of parking varies on time.

Time

 Rate

0 - 15 Minutes

 Free

16 - 30 Minutes

 $1.50

30 - 60 Minutes

 $3.00

1 - 2 Hours

 $4.00

2 - 24 Hours

 $6.00

24 Hour pass. Valid for 24 hours from time of original entrance.
$6.00

  • Take exit 47 to merge onto I-490 E toward NY-19/Leroy/Rochester
  • Take exit 9A on the left to merge onto NY-390 N toward Greece
  • Take exit 24A for NY-104 E/Ridge Rd
  • Merge onto NY-104 E/Ridge Rd W
  • Exit onto New York 104 Srv Rd E
  • Turn right onto Carter St
  • Take the 1st left onto Rochester General Hospital

From the East (via NYS Thruway/Toll Road)

  • Take exit 45 to merge onto I-490 W toward Rochester
  • Take exit 21 for Interstate 590 S/​NY-590 N
  • Keep right at the fork, follow signs for State Route 590 N and merge onto NY-590 N/​State Route 590 N
  • Take exit 10A to merge onto NY-104 W
  • Take the exit toward Carter St/​Hudson Ave
  • Merge onto New York 104 Srv Rd W
  • Turn left onto Carter St
  • Take the 2nd left onto Rochester General Hospital

Valet Parking

  • Valet Parking is available from 5:45am to 6pm Monday-Friday (holidays excluded). Cars should be dropped off at the Valet Station located in front of the Polisseni Pavilion.
  • After hours, keys may be picked up from either the Front Desk in the Polisseni Pavilion or by calling Safety and Security at 922 4300

 Self Parking

  • Self parking is available in the two covered parking garages on the Rochester General Campus. The Portland Garage is accessible directly off Portland Avenue; the Carter Street Garage can be accessed from the Carter Street entrance.
  • Visa, MasterCard, Discover and American Express are accepted at both garages.